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 public perception


NHS deal with AI firm Palantir called into question after officials' concerns revealed

The Guardian

The June 2025 briefing to Wes Streeting (2nd left) was released under the Freedom of Information Act. The June 2025 briefing to Wes Streeting (2nd left) was released under the Freedom of Information Act. NHS deal with AI firm Palantir called into question after officials' concerns revealed Health officials fear Palantir's reputation will hinder the delivery of a "vital" £330m NHS contract, according to briefings seen by the Guardian, sparking fresh calls for the deal to be scrapped. In 2023, ministers selected Palantir, a US surveillance technology company that also works for the Israeli military and Donald Trump's ICE operation, to build an AI-enabled data platform to connect disparate health information across the NHS . Now it has emerged that after Keir Starmer demanded faster deployment, Whitehall officials privately warned that the public perception of Palantir would limit its rollout, meaning the contract would not offer value for money.


Perceptions of AI Across Sectors: A Comparative Review of Public Attitudes

arXiv.org Artificial Intelligence

Even though current generation of AI is underpinned by a common technology - namely machine learning, especially in the form of deep learning - in the public eye it has not emerged as a single solution. Rather, it has taken shape through multiple and overlapping applications - ranging from predictive diagnostics in healthcare and algorithmic hiring systems in HR to autonomous weapons and generative language models. As AI becomes increasingly embedded in sector - specific infrastructures, the question of how publics perceive its us e is gaining urgency. Existing literature on public perception of AI suggests that attitudes are highly sensitive to the application domain . People tend to be more supportive of AI in domains where it is perceived to augment human capacity (e.g., in medical diagnostics) and more sceptical when AI is seen as replacing judg e ment or threatening civil liberties or rights (e.g., in security or surveillance). These perceptions are shaped not only by technical features of the AI system but also by institutional trust, cultural attitude s toward risk, and the moral economy of the domain in question. Despite this, few reviews have systematically compared public perceptions across sectors and explored the cross - domain patterns and differences in attitudes.


Understanding Public Perception of Crime in Bangladesh: A Transformer-Based Approach with Explainability

arXiv.org Artificial Intelligence

In recent years, social media platforms have become prominent spaces for individuals to express their opinions on ongoing events, including criminal incidents. As a result, public sentiment can shift dynamically over time. This study investigates the evolving public perception of crime-related news by classifying user-generated comments into three categories: positive, negative, and neutral. A newly curated dataset comprising 28,528 Bangla-language social media comments was developed for this purpose. We propose a transformer-based model utilizing the XLM-RoBERTa Base architecture, which achieves a classification accuracy of 97%, outperforming existing state-of-the-art methods in Bangla sentiment analysis. To enhance model interpretability, explainable AI technique is employed to identify the most influential features driving sentiment classification. The results underscore the effectiveness of transformer-based models in processing low-resource languages such as Bengali and demonstrate their potential to extract actionable insights that can support public policy formulation and crime prevention strategies.


Modeling Public Perceptions of Science in Media

arXiv.org Artificial Intelligence

Effectively engaging the public with science is vital for fostering trust and understanding in our scientific community. Yet, with an ever-growing volume of information, science communicators struggle to anticipate how audiences will perceive and interact with scientific news. In this paper, we introduce a computational framework that models public perception across twelve dimensions, such as newsworthiness, importance, and surprisingness. Using this framework, we create a large-scale science news perception dataset with 10,489 annotations from 2,101 participants from diverse US and UK populations, providing valuable insights into public responses to scientific information across domains. We further develop NLP models that predict public perception scores with a strong performance. Leveraging the dataset and model, we examine public perception of science from two perspectives: (1) Perception as an outcome: What factors affect the public perception of scientific information? (2) Perception as a predictor: Can we use the estimated perceptions to predict public engagement with science? We find that individuals' frequency of science news consumption is the driver of perception, whereas demographic factors exert minimal influence. More importantly, through a large-scale analysis and carefully designed natural experiment on Reddit, we demonstrate that the estimated public perception of scientific information has direct connections with the final engagement pattern. Posts with more positive perception scores receive significantly more comments and upvotes, which is consistent across different scientific information and for the same science, but are framed differently. Overall, this research underscores the importance of nuanced perception modeling in science communication, offering new pathways to predict public interest and engagement with scientific content.


Comparative sentiment analysis of public perception: Monkeypox vs. COVID-19 behavioral insights

arXiv.org Artificial Intelligence

The emergence of global health crises, such as COVID-19 and Monkeypox (mpox), has underscored the importance of understanding public sentiment to inform effective public health strategies. This study conducts a comparative sentiment analysis of public perceptions surrounding COVID-19 and mpox by leveraging extensive datasets of 147,475 and 106,638 tweets, respectively. Advanced machine learning models, including Logistic Regression, Naive Bayes, RoBERTa, DistilRoBERTa and XLNet, were applied to perform sentiment classification, with results indicating key trends in public emotion and discourse. The analysis highlights significant differences in public sentiment driven by disease characteristics, media representation, and pandemic fatigue. Through the lens of sentiment polarity and thematic trends, this study offers valuable insights into tailoring public health messaging, mitigating misinformation, and fostering trust during concurrent health crises. The findings contribute to advancing sentiment analysis applications in public health informatics, setting the groundwork for enhanced real-time monitoring and multilingual analysis in future research.


Fairness Perceptions in Regression-based Predictive Models

arXiv.org Artificial Intelligence

Regression-based predictive analytics used in modern kidney transplantation is known to inherit biases from training data. This leads to social discrimination and inefficient organ utilization, particularly in the context of a few social groups. Despite this concern, there is limited research on fairness in regression and its impact on organ utilization and placement. This paper introduces three novel divergence-based group fairness notions: ( i) independence, ( ii) separation, and ( iii) sufficiency to assess the fairness of regression-based analytics tools. In addition, fairness preferences are investigated from crowd feedback, in order to identify a socially accepted group fairness criterion for evaluating these tools. A total of 85 participants were recruited from the Prolific crowdsourcing platform, and a Mixed-Logit discrete choice model was used to model fairness feedback and estimate social fairness preferences. The findings clearly depict a strong preference towards the separation and sufficiency fairness notions, and that the predictive analytics is deemed fair with respect to gender and race groups, but unfair in terms of age groups.


Images of AI – between fiction and function

AIHub

In this blog post, Dominik Vrabič Dežman provides a summary of his recent research article, 'Promising the future, encoding the past: AI hype and public media imagery'. Dominik also draws attention to the algorithms which perpetuate the dominance of familiar and sensationalist visuals and calls for movements which reshape media systems to make better images of AI more visible in public discourse. The full paper is published in the AI and Ethics Journal's special edition on'The Ethical Implications of AI Hype, a collection edited by We and AI. AI promises innovation, yet its imagery remains trapped in the past. Deep-blue, sci-fi-inflected visuals have flooded public media, saturating our collective imagination with glowing, retro-futuristic interfaces and humanoid robots.


To Vaccinate or not to Vaccinate? Analyzing $\mathbb{X}$ Power over the Pandemic

arXiv.org Artificial Intelligence

The COVID-19 pandemic has profoundly affected the normal course of life -- from lock-downs and virtual meetings to the unprecedentedly swift creation of vaccines. To halt the COVID-19 pandemic, the world has started preparing for the global vaccine roll-out. In an effort to navigate the immense volume of information about COVID-19, the public has turned to social networks. Among them, $\mathbb{X}$ (formerly Twitter) has played a key role in distributing related information. Most people are not trained to interpret medical research and remain skeptical about the efficacy of new vaccines. Measuring their reactions and perceptions is gaining significance in the fight against COVID-19. To assess the public perception regarding the COVID-19 vaccine, our work applies a sentiment analysis approach, using natural language processing of $\mathbb{X}$ data. We show how to use textual analytics and textual data visualization to discover early insights (for example, by analyzing the most frequently used keywords and hashtags). Furthermore, we look at how people's sentiments vary across the countries. Our results indicate that although the overall reaction to the vaccine is positive, there are also negative sentiments associated with the tweets, especially when examined at the country level. Additionally, from the extracted tweets, we manually labeled 100 tweets as positive and 100 tweets as negative and trained various One-Class Classifiers (OCCs). The experimental results indicate that the S-SVDD classifiers outperform other OCCs.


Toward Equitable Access: Leveraging Crowdsourced Reviews to Investigate Public Perceptions of Health Resource Accessibility

arXiv.org Artificial Intelligence

Access to health resources is a critical determinant of public well-being and societal resilience, particularly during public health crises when demand for medical services and preventive care surges. However, disparities in accessibility persist across demographic and geographic groups, raising concerns about equity. Traditional survey methods often fall short due to limitations in coverage, cost, and timeliness. This study leverages crowdsourced data from Google Maps reviews, applying advanced natural language processing techniques, specifically ModernBERT, to extract insights on public perceptions of health resource accessibility in the United States during the COVID-19 pandemic. Additionally, we employ Partial Least Squares regression to examine the relationship between accessibility perceptions and key socioeconomic and demographic factors including political affiliation, racial composition, and educational attainment. Our findings reveal that public perceptions of health resource accessibility varied significantly across the U.S., with disparities peaking during the pandemic and slightly easing post-crisis. Political affiliation, racial demographics, and education levels emerged as key factors shaping these perceptions. These findings underscore the need for targeted interventions and policy measures to address inequities, fostering a more inclusive healthcare infrastructure that can better withstand future public health challenges.


From tools to thieves: Measuring and understanding public perceptions of AI through crowdsourced metaphors

arXiv.org Artificial Intelligence

How has the public responded to the increasing prevalence of artificial intelligence (AI)-based technologies? We investigate public perceptions of AI by collecting over 12,000 responses over 12 months from a nationally representative U.S. sample. Participants provided open-ended metaphors reflecting their mental models of AI, a methodology that overcomes the limitations of traditional self-reported measures. Using a mixed-methods approach combining quantitative clustering and qualitative coding, we identify 20 dominant metaphors shaping public understanding of AI. To analyze these metaphors systematically, we present a scalable framework integrating language modeling (LM)-based techniques to measure key dimensions of public perception: anthropomorphism (attribution of human-like qualities), warmth, and competence. We find that Americans generally view AI as warm and competent, and that over the past year, perceptions of AI's human-likeness and warmth have significantly increased ($+34\%, r = 0.80, p < 0.01; +41\%, r = 0.62, p < 0.05$). Furthermore, these implicit perceptions, along with the identified dominant metaphors, strongly predict trust in and willingness to adopt AI ($r^2 = 0.21, 0.18, p < 0.001$). We further explore how differences in metaphors and implicit perceptions--such as the higher propensity of women, older individuals, and people of color to anthropomorphize AI--shed light on demographic disparities in trust and adoption. In addition to our dataset and framework for tracking evolving public attitudes, we provide actionable insights on using metaphors for inclusive and responsible AI development.